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Who we are

About FixPoint

FixPoint is built by [legal name] — a team building an AI-driven platform to report and resolve facility maintenance faults. We help companies with one site or many report faults without friction: by a phone call answered by an AI assistant, or through a web form in the portal — and then route, escalate and track every fault until it's fixed.

Company details

FixPoint is the product; the legal entity behind it, together with all statutory identifiers, is listed below. The bracketed fields are being finalised and will be published here.

Item Value
Brand FixPoint
Legal name [legal name]
Registered office [address, postcode, city]
Company reg. no. [registration number]
VAT ID [SI VAT ID]
Email info@fixpoint360.io
Phone +386 [phone]
Area served Slovenia, European Union
Languages Slovenian (sl), English (en)

What we build

FixPoint is an AI-driven platform to report and resolve facility maintenance faults — one entry point instead of spreadsheets, WhatsApp threads and scattered phone calls. Anyone can report a fault in only two ways: by voice through an AI phone assistant, or in writing through a web form that opens in the browser; the reporter needs no app and no account.

From there, AI reviews each fault and automatically sends the job to the right subcontractor by email, records whether they accepted it, and — if there's no response — escalates from SMS to an AI phone call to the contractor, and finally a notification to the manager who ordered the repair. Every fault carries a measured time-to-fix and work quality, and resolved cases feed a growing knowledge base.

See how fault reporting works

Security, GDPR and reliability

We take data protection seriously. FixPoint processes personal data — such as reporter contact details, fault descriptions and contractor records — strictly in line with the EU General Data Protection Regulation (GDPR). Data is used only to route, resolve and document maintenance faults, and access is limited to the people and contractors who need it to do the work.

We build for reliability: the fault flow, escalations and audit trail are designed so that no report is silently lost and every step is recorded. To read exactly what data we collect, why, and how long we keep it, see our privacy policy.

Team

FixPoint is built by a small, focused team spanning product, engineering, AI and customer success. Named profiles are being finalised and will appear here.

[Name Surname]

[Founder / CEO]

[Name Surname]

[Head of Engineering]

[Name Surname]

[AI / Product Lead]

Partners and integrations

FixPoint works alongside the tools and contractors you already rely on. We partner with maintenance subcontractors, facility service providers and technology vendors, and offer custom integrations on the Enterprise plan so faults, statuses and records can flow into your existing systems. Named partners and available integrations are being finalised and will be listed here — [partner logos / integration list]. To discuss a specific integration, get in touch.

Contact

Questions about the product, pricing or a partnership? Reach us directly:

FAQ about the company

Who builds FixPoint?

FixPoint is built by a dedicated product team creating an AI-driven platform for reporting and resolving facility maintenance faults. Full legal company details are listed in the Company details section on this page.

Where is FixPoint based and which areas do you serve?

FixPoint is based in Slovenia and serves customers across Slovenia and the wider European Union. The platform is available in Slovenian and English.

Is FixPoint GDPR compliant?

Yes. FixPoint processes personal data in line with the EU General Data Protection Regulation (GDPR). You can read exactly what data we process and why in our privacy policy.

How do I contact FixPoint?

Email us at info@fixpoint360.io or use the phone number and address in the Contact section on this page. You can also open the contact page to send a message or start a free trial.

See FixPoint in action

Start a 14-day free trial — includes 5 test AI calls for fault reporting, no card required.